FAQs

Refunds/Exchanges: Due to the nature of our products, all sales are final. 

Damages and Issues: Please inspect your order and contact us immediately if the item is defective, damaged, or if you received the wrong item so that we can evaluate the issue and make it right. We are not liable for missing, stolen, or lost packages. Please contact your package carrier if your package was lost in transit.

- We reserve the right to ask for proof of damage and/or proof of incorrect order.

Processing Time: Orders will be processed within 2-7 business days. Please note that processing time does not include the shipping time.

Tracking Orders: Use your unique tracking number to easily track the progress of your order at any time.

Shipping Prices: These prices will be available at checkout, please select the shipping rate that you prefer. We do not control the shipping prices, nor profit from any shipping prices. 

Where Do We Ship?: Currently, we only ship to those in the United States of America. We are sorry for any inconvenience. 

Each ingredient is listed in the description of each product. Please read each ingredient carefully and do a patch test before applying our product. 

Please email us at karmiabeauty@gmail.com, feel free to use the contact button above too!